Help and support
Find a guide, solve a setup problem, or get in touch.
Guides
- Set up your OpenAI API key
Connect the app, understand API billing, and check that setup worked.
- Create and adjust screening filters
Save a criterion, inspect its evidence, and choose whether to re-evaluate earlier candidates.
- Browser access and integrations
Developer guide: open API docs, connect a local tool, and manage integration tokens.
Fix a setup problem
Troubleshoot an API-key or connection problem. Find steps for rejected keys, billing limits, unavailable models, and connection errors.
Use your license on more than one Mac
A Pro license activates on up to three of your Macs, so your laptop and your desktop can both use it. The license is for your own use and is not transferable. Open Settings on any Mac to see its license status or deactivate it. Deactivating frees the slot for another of your machines.
Contact support
Send your app version and the error message or a description of what happened. Remove candidate information and other private details from anything you share. Never send your API key.